Accessibility / ADA
We want MESH to be usable by people with disabilities and welcome feedback about barriers.
Effective and last updated: October 25, 2026
Creating accessible social content
The social-post editor includes image-description fields, labeled visibility controls and keyboard-accessible review steps. Add captions to videos with spoken content before approving them. Provider-specific media presentation and controls are managed by the social service. Automated checks do not establish that every post or third-party experience is accessible.
Our approach
CREATIVE EXIT, LLC is working to make MESH accessible. Our design and development target is the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA. Accessibility is part of how we review changes to the site.
We have not completed a comprehensive accessibility conformance audit. This page describes our approach and how to get help; it is not a certification of full WCAG conformance or compliance with the Americans with Disabilities Act.
Creating accessible artwork
Design Studio provides editable alt text, color-contrast warnings and approximate crop guides. Suggested alt text comes from the selected caption and editable copy; it is not a visual analysis. Check it for accuracy, keep text legible at the final display size and provide equivalent text in the post. Copy checks do not inspect every pixel or establish that exported artwork or a third-party platform is accessible.
Using MESH
- Use the “Skip to content” link to move past navigation.
- The content calendar offers a date-grouped agenda with a labeled month control. Planning content does not require dragging or dropping items.
- Navigate links, buttons, forms, and dialogs with a keyboard. Visible focus indicators show the current control.
- Increase browser text size or zoom. Public pages adapt to smaller screens and enlarged text.
- Public pages and cookie settings use headings, descriptive links, and labeled controls. Cookie-save messages are announced to assistive technology.
- Public pages respect reduced-motion preferences. Important information does not depend only on animation or color.
Report a barrier or ask for help
Email accessibility@creativeexit.com if you cannot access information or complete a task. Include the page or feature, what you were trying to do, and, if helpful, your browser and assistive technology. You do not need to disclose a medical condition.
We will review the issue and work with you on an accessible way to proceed. You may request help completing a task or receiving information in another accessible format. Do not include passwords or unnecessary private business information in your report.
Third-party steps
ChatGPT sign-in and any connected external services include pages outside MESH’s interface. If a third-party step prevents access, let us know so we can help identify a way forward and report the issue where appropriate.
Ongoing work
Our September 2026 review includes automated checks of public pages and workspace views, keyboard navigation through dialogs, persistent form errors, control and text contrast, and layouts down to 320 CSS pixels. Additional checks cover enlarged text and text spacing on representative login, cookie, media and settings pages. We corrected navigation labels, report structure, content overflow and keyboard focus when adding or removing special-hours fields. Testing with screen readers and a comprehensive conformance evaluation remain outstanding.
We review navigation, keyboard access, labels, focus, contrast, text resizing, errors, and mobile layouts as features change. Automated checks are only one part of accessibility evaluation. We will update this statement when our practices, assessment results, or support process change.
For general information, see the U.S. Department of Justice guidance on web accessibility.
Contact us
MESH by CREATIVE EXIT, LLC
support@creativeexit.com