Terms & Conditions

Social account connections and scheduled posts

Connect only accounts you are authorized to manage. A saved profile link does not grant publishing access. A brand administrator must explicitly associate each authorized account with its brand or location. You remain responsible for reviewing and approving content, media rights, accuracy, captions, audience, paid-partnership and AI disclosures before scheduling. One authorized person may create and approve their own content.

Posting depends on the service’s supported account types, permissions, review requirements, media limits and availability. MESH cannot guarantee acceptance, timing, reach or public visibility. X may charge for API requests; its connection stays disabled until the operator approves costs and confirms provider spending controls. Provider charges and quotas are separate from MESH’s daily delivery limits. TikTok activation requires applicable approval and eligibility.

Cancelling or deleting a MESH record does not delete a post already sent. Check uncertain outcomes directly on the platform before creating another submission. MESH is not affiliated with or endorsed by these services. Their terms apply in addition to these Terms.

Internal privacy reviews and shared AI limits

Privacy-case tools, bounded inventory exports and read-only deletion previews support the administrator's internal review. Identity verification, requester disclosure, legal decisions and any erasure require their own reviewed process. Saving or closing a case or preparing a preview does not perform those actions. Internal inventory downloads are not ready-made requester disclosure packages.

Configured platform and per-person AI caps may limit generation across brands in addition to the business's limits. Reserved and reported usage are app accounting estimates and do not guarantee a maximum provider invoice.

1. The service and these terms

These terms govern your use of MESH, a service operated by CREATIVE EXIT, LLC. MESH helps business users organize location information, review listing changes, manage tasks, and prepare content and media. Use the service only if you can enter into a binding agreement and have authority to act for the business you represent. If you do not agree to these terms, do not use the management workspace.

A separate written agreement with CREATIVE EXIT, LLC controls if it expressly conflicts with these terms. The current website does not offer self-service subscriptions or collect payments.

2. Accounts and business authorization

The MESH master administrator controls invitations, roles and location access. Share invitation codes only with their intended recipients. Invitations do not grant access until accepted with the invited email. Whole-brand access includes future locations; selected-location access covers only the locations assigned. Access removal applies to subsequent requests; previously completed work and activity records remain.

Store-specific role restrictions can reduce a member’s editing or approval permissions at individual locations. They do not expand the member’s business role or assigned locations.

CREATIVE EXIT’s designated master administrator retains ongoing access to every customer workspace for service administration, including records, originals, access management and recovery. This access does not depend on a temporary support grant. Ordinary members remain restricted to their assigned businesses and locations.

Public pages and the sample preview are available without an account. Workspace access requires ChatGPT sign-in and MESH membership. Signing in does not automatically grant access to a business. Keep your sign-in account secure, use only the permissions assigned to you, and contact support if you suspect unauthorized access.

You must be authorized to represent each business you manage, connect its accounts, and approve changes on its behalf. Do not access another person’s workspace without permission or share your credentials.

3. Your information and content

Store categories and physical attributes are your factual records, not directory taxonomy approval or an accessibility certification. Review the full location record before confirming it. MESH distinguishes that confirmation from later field approvals and records when the version has changed. Imported confirmation metadata does not confer approval. Workspace reports summarize saved records; they do not claim search performance or independently verified directory publication.

You retain your rights in information, drafts, images, videos, and other content you provide. You authorize CREATIVE EXIT, LLC and the providers supporting MESH to host, process, display, and transmit that content as needed to operate the service and carry out your instructions.

Submit accurate information and only content you have permission to use. Keep your own copies of important originals. Do not upload passwords, payment-card information, government identification numbers, or sensitive personal information unnecessary for your business listing work.

4. Reviews, integrations, and publication

Owners and administrators with whole-business access can save shared brand information and apply it to location records. Review the affected locations before saving. Members assigned to specific stores can read shared brand references and approved brand-wide logos and menu graphics, but cannot edit those shared assets. Locations following a brand value receive its updates, including removals; location overrides are preserved. These changes update MESH records and do not publish to an external platform.

Review records and drafts before approving or using them. Public-source examples are unconfirmed and may be out of date. An approval inside MESH is not proof that a directory has published an update. Google and other external services control their own eligibility rules, reviews, publication timing, and availability.

Holiday and special hours are local dates and times entered for a location. Approval saves them in MESH; it does not send these hours to Google or another directory. Keep those listings updated separately.

Individual content dates remain planning dates. Brand campaigns can be approved and scheduled for selected locations. Scheduled delivery requires a configured dispatcher, an active business Google connection, matched locations and enabled submissions. Target times are not guaranteed; queues and Google review can delay publication. Editing a campaign invalidates its approval. Cancelling stops remaining unsent posts, not posts already submitted. Unknown submission outcomes require review rather than automatic retry. New locations are not added to an existing approved campaign. A workspace records export contains records and media details; it is not a complete restorable backup of original files or account configuration.

Listing imports add new records for review and skip existing locations; they do not overwrite approved records or restore Google matches, approvals, account access, or original files. Review the destination brand and import preview before applying it. Brand inheritance is selected separately after import.

Media library, Design Studio, campaigns, individual drafts and action items provide recoverable Trash. Trashing a campaign cancels unsent posts; restoring it does not resume publishing. Restored images need approval again. The master administrator alone can confirm permanent deletion of these trashed items. This cannot be undone through MESH. Files still used by saved work and unresolved publications must be resolved first. Activity and publication history, earlier backups and external copies are retained. Editable layouts and exported images are separate records.

Business-record retention is owner-controlled. A legal hold applied by the master administrator blocks permanent deletion for the brand until explicitly released. Holds do not freeze edits or extend backup expiry. Preserve required historical evidence separately and contact support for personal-data requests or an export before ending service.

Delete controls move brands and locations to recoverable Deleted items. They do not permanently erase stored information or delete, close, or update public directory listings. Restored listing records require confirmation again. A restored brand remains paused and must reconnect Google separately. Contact support for permanent-erasure requests. Daily backup availability and status appear in Settings. Encrypted recovery files require the operator’s separately stored private recovery key. AI limits use configured price estimates and do not replace provider billing controls.

In-app Google connections are available with separate business consent. AI drafting is available when configured by the platform administrator. Use them only with the necessary account authorization and review generated material for accuracy and appropriate use. MESH does not guarantee search rankings, directory approval, uninterrupted integrations, or business results.

Direct agency management of a Google Business Profile requires separate authorization from the business in Google. That permission does not transfer listing ownership to CREATIVE EXIT or activate a MESH integration. It remains separate from MESH workspace access and must be removed separately in Google when no longer needed.

5. Acceptable use

Do not use MESH to impersonate a business, submit unlawful or infringing content, manipulate listings deceptively, send unsolicited communications, distribute malicious software, evade access controls, or disrupt the service. Do not use automated access to circumvent the permissions or limits of MESH or a connected provider.

6. MESH and third-party services

MESH’s software, branding, and service materials belong to CREATIVE EXIT, LLC or their respective licensors. These terms give you permission to use the service for its intended purpose; they do not transfer ownership of it. Third-party names and marks belong to their owners. Separate provider terms apply when you use ChatGPT, Google, or another external service.

7. Availability, suspension, and ending access

The master administrator can create recovery bundles across brands, including retained records, access history and original files. These contain private information and must be stored securely. Platform credentials are excluded. Recovery requires connection reauthorization and a review of access changes since the snapshot. Daily backups require activated platform storage, a configured schedule and successful runs. Settings shows recovery points, failures and retention. The latest successful copy is retained until replaced; downloaded copies remain the operator’s responsibility. Size and service limits apply. No recovery time or uninterrupted availability is guaranteed.

Features may change or become unavailable. We may restrict access to address unauthorized use, security concerns, violations of these terms, or legal requirements. You may stop using MESH and contact support to request account closure or discuss export and deletion of your information. Removing access or disconnecting an integration does not automatically delete every stored business record.

8. Service limitations

The contact form routes requests to our support or accessibility team through an email service. A submission confirmation means the email service accepted the message; it does not guarantee arrival or a response time. Sending limits apply. Use the direct email links if the form is unavailable. Do not submit passwords, payment details, unrelated sensitive information, or unsolicited advertising.

To the extent permitted by applicable law, MESH is provided on an “as is” and “as available” basis. We do not promise that it will be uninterrupted, error-free, or suitable for every use. You are responsible for reviewing your business information and decisions before relying on or publishing them. Nothing in these terms excludes rights, remedies, warranties, or responsibilities that applicable law does not allow us to exclude.

Artwork and reference images

You must have the rights and appropriate permissions to use uploaded images, logos, fonts and reference material, including sending selected references to the AI provider. Confirm product appearance, prices, offer conditions, location details, rights and any required disclosures before approving or publishing artwork. Automated copy and contrast checks are aids, not factual, rights or accessibility certification. AI edits may alter ingredients, logos or other details. Keep an unedited product layer when exact appearance matters. Template exports, saved layouts and external published copies are separate records; earlier layout revisions may depend on images that are later removed.

9. Privacy and updates

Third-party components retain their own copyrights and licenses. See the third-party software notices and MESH code and branding notice.

Our Privacy Policy describes how information is handled. These terms may be updated as MESH changes. We will post the revised text and effective date here, provide notice of material changes in MESH, and provide any additional notice or agreement required by law. Changes do not retroactively authorize new uses of personal information.

Contact us

MESH by CREATIVE EXIT, LLC
support@creativeexit.com